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Clarabridge

Overview

Solutions

OVERVIEW

Clarabridge helps hundreds of the world’s leading brands understand and improve their customer experience. Clarabridge AI is an advanced text analytics platform that transforms all types of customer feedback into actionable insights helping clients make more intelligent, customer-centric business decisions.

SOLUTIONS

Clara Bridge CX Suite - Clarabridge analyzes structured and unstructured customer data to reveal easy-to-understand insights that empower and validate strategic decisions. Spend less time dissecting data, and more time on the things that matter- designing unmatched customer experiences.

Clarabridge CX Analytics - CX Analytics is the backbone of the world’s most complex Customer Experience Management Programs, providing the industry’s most accurate Natural Language Processing (NLP), sentiment and data categorization, making issues transparent—and next steps clear.

Clarabridge CX Social - Social listening, rapid social media engagement, and social media analytics that empower teams of all sizes to wow customers and have a big impact.